This statement sets out how Agility uses and protects any information that individuals, customers, partners and suppliers provide when utilising our website and engaging our services. 

It is the intention of Agility GRMS to be fully transparent about the data we collect from you, including the needs and purpose of this data.  Should we ask you to provide certain information when using our website or services, you can be assured that it will only be used in accordance with this privacy statement.  We are fully committed to ensuring that your privacy is protected at all times.  All employees who are required to handle personal data have received awareness training, agreed to the terms of our Data Policy and have a firm understanding of their responsibilities to help ensure the Company maintains fully compliant.

What we collect

We require certain information from you to understand your needs and to provide you with our services.  To allow this, we may collect or request the following information from you at any time:

This information is given to us by you, we do not collate information from any other sources.

You should not provide us with the personal data of anyone else without their explicit permission.

If you do not wish to provide us with your personal data, we will try to provide services but please be aware that is may not be feasible or possible for us to do so. 

What we do with the information we gather

We limit the use of all personal data and store this information as necessary in order to:

To whom might we disclose your personal data?

We shall only disclose your personal data to third parties in circumstances that are necessary for performing a service that has been agreed with you.  Should a third party organisation be engaged to help us to fulfil our services then we will make your personal data available to them only as necessary and using a safe, controlled, and secure method. If this involves transferring information to a country not recognised by the Information Commissioner’s Office as providing equivalent protection, additional safeguards approved by UK or EU regulations will be used.

In the event of an attack on our services, or other criminal activity, we may share information with the police or other similar public bodies.


We are committed to ensuring that your information is secure and will only retain personal information as long as necessary to provide you with a service.  Under certain circumstances however we will retain your personal data for longer periods as required by law i.e. such as accounting records which we are obliged to retain for 7 years. 

In order to prevent unauthorised access or disclosure, we have appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect.  All personal data disclosed to third parties will be relayed in a protected format and any data stored locally and or in cloud systems are sufficiently protected by a hardware firewall.  Robust software solutions are in place and routinely scan for malware and viruses on the network.

Restricted access is given to all archived records and is effectively controlled by management.  Records are destroyed securely and appropriately in line with our Company retention schedule.

In the event of a data breach involving your personal data and which we deem to present a high risk, we will contact you immediately.

How we use cookies

A "cookie" is a small data text file that is placed in your browser and allows Agility to recognise you each time you visit our site (customisation etc.). It allows web applications to respond to you as an individual. Cookies themselves do not allow us to access to your PC or give information about you as an individual other than that data you have chosen to share with us.  Most web browsers automatically accept cookies and if you wish you can reset your browser to refuse any cookie or to alert you to when a cookie is being sent. However, if you refuse cookies, this may prevent you from taking full advantage of our website.

Controlling your personal information

You may choose to restrict or object to the collection and or use of your information.  If you have previously agreed to us using your information for services or marketing purposes, you may change your mind at any time by writing to or emailing us at

Agility will not sell or lease your data ever. We will not distribute personal information to third parties unless;

How to contact us and exercise your rights

Under the new GDPR data laws you have certain rights over your personal data and you may at any time;

To contact us regarding these rights or in relation to anything else in this data privacy statement please email

Agility reserves the right to change this policy at any time by updating this page, without prior notification. You may wish to check this page again from time to time to ensure that you are happy with any changes.

Policy implemented        16/05/2018
Next review date             16/05/2019