Shipment Registration System

Covid-19: Important

Whilst we continue to operate as normal with all staff working from home, there are some changes to our contact details below. We are not able to accept faxed bookings. With this in mind, all booking forms and tasks should be sent electronically via email to – please note that in addition to scanned documents, we are also able to accept clear and legible screenshots and photographs taken on a smartphone.

We are not taking bookings with a requested collection date prior to 1st July 2020 as the MoD has instructed us to FREEZE all moves prior to 1st July 2020. When services resume, all moves will be rebooked without you having to go through the booking process again. Agility is here to continue all ongoing moves to completion. We are also here for counsel and to discuss future bookings with you.

During this difficult time we have changed the direct contact details to save you and ourselves time. Please see below and use email only unless your call is an absolute emergency.

Unit Moves 07503 012812

Overseas or Storage 07469 144877

Heavy Haul 07768 601072

UK and Western Europe

General Enquiries 07768 533592

Self-pack service

Welcome to the GRMS web-based Internet-accessible system developed and operated for the Ministry of Defence (MOD) by a contracted service provider, Agility Logistics Limited (Agility).  You will be requested to enter certain personal and other data such as Name, Rank, Staff/Service Number, Collection and Delivery addresses.  These and other data are necessary for the system to evaluate your shipment entitlement and to enable the Unaccompanied Baggage Manager (UBM) and the moving company to carry out the required work to move your goods from your losing unit to your gaining unit.  The collection of the data is in accordance with Joint Service Publications JSP 752 and 464 and falls within the purposes covered by the MOD registration under the Data Protection Act 1998 (registration number Z5343420).

Please remember to read carefully, the JSP 800 on the left hand side of this page.
It is essential to give us a maximum of contact details as email addresses and phone numbers change when moving. Do let us know spouse emails and phone numbers as well as private email addresses etc wherever possible.

Please enter your service number and name to continue. If you do not have a service number please consult Agility GRMS.

Agility cannot proceed with your booking until it has consent from you to use your data to perform the services required. If you require further explanation or have any queries please contact or read our GDPR policy statement found here . Otherwise, in order to continue, please tick the box below giving us your consent and click ‘next’.

I give consent for Agility to use my personal data in any way necessary in the execution of the services I am asking them to provide. I understand Agility will not use my data in any other way than to perform those services, audits and reports to the MoD and Leidos.

Start your registration here

Please remember to read carefully the JSP 800 document (in Help section > Joint Service Publications/Policy)
It is essential to give us a maximum of contact details as email addresses and phone numbers change when moving. Do let us know spouse emails and phone numbers as well as private email address etc wherever possible.


Once you have completed the process and printed your booking forms and when returning to the website, please do not change your booking and do not hit save a 2nd time. This will cause a new form to be generated (sequence 2, 3 etc) and means you will need to get your booking forms signed and stamped again as we cannot accept previous editions. If of course you have made an error and need to change information, you will need to get your forms signed and stamped again.

Please book your shipment on line as soon as possible after you receive your assignment order. Any booking within 28 days of the requested packing date may result in us having to offer you different dates to those you requested. You may book your shipment as much as a year in advance of your move.

For help with matters concerning insurance, please click

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